Featured Topics & Alerts
Wi-Fi & connectivity
Network
- How to connect your Roku streaming device to the internet|Connect to Wi-Fi
- How to fix internet errors and issues on your Roku streaming device|Fix Wi-Fi issues
- How to improve the Wi-Fi or wireless internet connection to your Roku streaming device|Improve your Wi-Fi
- How to check the connection to your home network and the internet|Check your network connection
- Learn about advanced networking features on your Roku streaming device|Advanced networking features
- What is my network name and password for connecting my Roku streaming device?|Find your network name & password
Bluetooth
- How to use Bluetooth headphones for Headphone Mode on your Roku streaming device|How to use Bluetooth Headphone Mode
- How to turn on Bluetooth pairing and connect your phone to your Roku device|Connect a Bluetooth device
- How to resolve issues connecting a Bluetooth device to your Roku device|Fix a Bluetooth connection issue
Remote controls
Setup
- How to set up and pair your Roku voice remote|Pair your voice remote
- How to set up your Roku simple remote|Simple remote setup
- What Roku remote do I have?|Identify your remote
- How to set up your Roku voice remote to control your TV|Set up TV controls
- How to set up a cable, satellite, or universal remote to control your Roku TV system|Universal remote codes for Roku TV systems
- How to set up your Roku Touch™ tabletop remote|Pair your Touch tabletop remote
Troubleshooting
- Why is my Roku remote not working?|Fix your remote
- How to fix your Roku voice remote that is not working|Fix your voice remote
- How to fix your Roku simple remote that is not working|Fix your simple remote
- Why is my Roku® voice remote not controlling power and volume on my TV?|Power & volume buttons not working
- How to resolve an issue with your Roku Touch™ tabletop remote|Fix your Touch tabletop remote
Features
- How to use the Quick Launch button on your Roku Voice Remote Pro (2nd edition)|Learn about Quick Launch
- How to find your Roku remote using the lost remote finder feature|Find your lost remote
- How to use your Roku voice remote with headphones for Headphone Mode|Use your remote for Headphone Mode
- How to create a personal shortcut on your Roku voice remote|Create a personal shortcut button
Channels & viewing
Managing channels
- How to add apps to your Roku streaming device|Add an app
- How to remove apps from your Roku streaming device|Remove an app
- What is the Roku Store and how do I access it to install streaming apps?|Search the Roku Store
- How to get The Roku Channel|Get The Roku Channel
- How to use the Roku mobile app to manage your streaming apps|Manage streaming apps on your mobile device
- How to move apps on your Roku® streaming device|Move an app
Finding movies & TV shows
- How to watch free movies & TV shows on your Roku TV™ or streaming player|Watch free movies & TV shows
- How to watch Max on your Roku streaming device|Watch Max
- How to use the Apple TV channel on your Roku® streaming device|Watch Apple TV
- How to find TV listings using Live TV Channel Guide|TV guide listings on Roku TV
- How to find movies and TV shows available with your cable or satellite subscription|Content from cable or satellite
- How to find movies and TV shows using Roku Search|Discover more with Roku Search
Solving playback issues
- What to do if you see an “HDCP Error Detected” message or a purple screen|Fix an HDCP error
- Issues playing shows and movies on your Roku device|Issues playing content
- Why is an app no longer available on my Roku streaming device?|An app is missing
- How to fix Apple TV sign-in errors and video playback issues on your Roku streaming device|Fix Apple TV errors and issues
- Why is HDCP 2.2 important to playing 4K Ultra HD or HDR content?|Importance of HDCP 2.2 to 4K & HDR
- What settings to adjust to play 4K Ultra HD and HDR content at 60fps|Adjustments for 4K & HDR at 60fps
Account, payments & subscriptions
Payments & charges
- Why does Roku ask for a payment method?|Payment method in your Roku account
- Add, update, or remove the payment method in your Roku account|Add, update, or remove a payment method
- View your Roku purchase history and charges to your account|Review Roku purchase history
- Charges you don't recognize on your Roku account|Review unrecognized charges
- Roku content and subscription refund policy|Refund policy
- How to use your credit from Roku|Using your credit
Managing subscriptions
- Manage or cancel subscriptions through Roku|Manage or cancel your subscription
- How to switch to a different subscription plan through Roku|Switch to a different subscription
- How to resubscribe if a subscription through Roku didn't renew|Renewing a subscription through Roku
- How do I sign up for a Roku Smart Home Subscription with Pro Monitoring|Sign up for a Roku Smart Home Subscription with Pro Monitoring
- How to sign up for and manage a Roku Smart Home Subscription for cameras & doorbells|Sign up for a Roku Smart Home Subscription for cameras & doorbells
- How to sign in to apps on your Roku device|Sign in to apps on your Roku device
Email, passwords & PIN
- How to create, change, or remove your Roku PIN|Create, change, or remove your Roku PIN
- How to access your Roku account if you forgot your email address or password|Recover your email or password
- How to change your password or email for your Roku account|Change your password or email
- How to create a strong, unique password for your Roku account |Create a strong, unique password
- How to use two-step verification to sign in to your Roku account|Sign in with two-step verification
- Why was a purchase allowed without my Roku account PIN?|Purchase allowed without PIN
Account setup
- How to create a Roku account|Create a Roku account
- Manage and use your Roku account|Manage and use your Roku account
- How to update your Roku account information|Update your Roku account information
- How to keep your Roku account secure|Keep your account secure
- How to close your Roku account|Close your account
- What to do if your Roku device is lost or stolen|Precautions for a lost Roku device
Device issues
Setup & installation
- How to system restart your Roku streaming device|System restart your streaming device
- How to factory reset your Roku streaming device|Factory reset your streaming device
- What to do if you cannot see the picture from your Roku® streaming player on your TV|No picture on your TV
- What to do if you do not hear sound from your Roku® streaming player|No sound from your player
- What to do if the red light is on or you see a “Your device is overheating” message|Fix an overheating issue
- Getting to know HDMI®|Learn about HDMI
Power
- What to do if the red light is flashing, or you see a "low-power" warning|Fix a low-power issue
- What to do if your Roku streaming player will not power on|Your player will not power on
- How to disable auto power savings on your Roku® streaming player|Disable auto power savings
- Can I power my Roku® streaming player on or off?|Can a player be powered on or off?
- Why does my Roku® streaming player restart every time I turn on my TV? |Player restarts when TV turns on
Software & services
- How to update the software on your Roku streaming device|Update the software on your streaming device
- How to fix Roku streaming device update problems|Fix streaming device update problems
- How to use Recovery Mode on your Roku streaming device|Use Recovery Mode
- How to use USB to update your unconnected Roku TV system|Update your Roku TV system with USB
- Why can't I open the Streaming Store on my Roku streaming device or Roku TV?|Can't open the Streaming Store
Warranty & returns
- Roku take-back and recycling program information by state|E-waste take-back and recycling
- How to return or replace your Roku device|Return and replacement instructions
- How to find the serial number or device ID for your Roku device|Find your serial number or device ID
- Where can I find the Roku limited warranty?|Roku warranty information
- What is Roku's return policy?|Return policy
Roku setup
Roku streaming player setup
- How to set up your Roku streaming player or Streaming Stick (any model)|General setup instructions (for any model)
- How to set up your Roku Express|Set up your Express
- How to set up your Roku Express 4K|Set up your Express 4K
- How to set up your Roku Express 4K+|Set up your Express 4K+
- How to set up your Roku Premiere|Set up Premiere
- How to set up your Roku Streaming Stick 4K|Set up your Streaming Stick 4K
Roku TV setup
- Which gaming consoles are compatible with my Roku TV™?|Gaming consoles compatible with your Roku TV
- Fix a Roku TV that will not power on or has no picture|Fix a Roku TV that will not power on
- How to set up your Roku TV system|Set up your TV
- How to connect a surround sound system to your Roku TV™|Connect surround sound to your Roku TV
- Where to get support for your Roku TV|Get manufacturer support for your Roku TV
- How to know if you have a Roku TV or a Roku branded TV|How to know if you have a Roku TV
Activating your Roku
- How to activate or link your Roku streaming device|Activate your streaming device
- Why is a payment method required when creating a Roku account?|Why is a payment method needed?
- How to add a Roku® streaming device to your Roku account|Add a new device to your account
- How to remove a Roku streaming device from your Roku account|Remove a device from your account
- How to protect yourself from activation and technical support scams|Protect yourself from scams
Roku mobile app
- Fix issues with the Roku mobile app|Fix Roku mobile app
- How to connect your phone to a Roku streaming device with the Roku mobile app|Connect your phone to a Roku TV system or streaming player
- How to install the Roku mobile app|Install the mobile app
- How to use headphones with the Roku mobile app for Headphone Mode|Use headphones with the mobile app for Headphone Mode
- How to use the Roku mobile app to control your Roku streaming device without a remote|Roku remote on your phone
- How to sign in to the Roku mobile app
Roku features
Sharing your content
- How to use AirPlay and HomeKit with your Roku streaming device|Screen mirror your Apple device with AirPlay
- How to screen mirror from your phone, tablet, or computer to your Roku streaming device|Screen mirror your phone, tablet, or computer
- How to cast apps like YouTube or Netflix from your phone to a TV|Cast from a mobile app to your TV
- Ways to display media from your phone on your TV using a Roku® streaming device|Ways to share media from your phone
- How to flag inappropriate images in Photo Streams|Flag inappropriate images in Photo Streams
- How to use Roku Media Player to play your videos, music and photos|Share media over USB or network
Roku Voice
- How to use voice to search and control your Roku streaming device|Voice search & control instructions for streaming devices
- What voice commands can I use with my Roku streaming device?|Voice command examples for streaming devices
- How to use Amazon Alexa to control your Roku streaming device|Control your streaming devices with Alexa
- How to use Google to control your Roku streaming device|Control your streaming devices with Google
- Can I use a voice remote with my Roku streaming device?|Roku Voice requirements
- How to change the default media apps your Roku streaming device launches for voice requests|Default media apps for Roku Voice
Accessibility
Roku TV features
- How to enable Roku TV system USB port charging|Enable USB port charging
- How to improve image quality using picture modes on your Roku TV system|Improve image quality with picture modes
- How to improve contrast using local dimming on your Roku TV system|Improve contrast with local dimming
- How to use Expert Picture Settings to adjust your Roku TV system|Expert Picture Settings for Roku TV system
- How to enable dialog enhancement on your Roku TV system|Enable dialog enhancement
- How to find Roku branded TV product information|Roku branded TV product information
More from Roku
- Roku New OS features
- How to use Backdrops on your Roku streaming devices|Using Backdrops on Roku devices
- Roku OS software release notes|Roku OS release notes
- Roku Smart Home software release notes|Roku Smart Home release notes
- How to increase player memory with a micro SD card|Add a micro SD card
- How to change the standby LED setting on your Roku device|Change the standby LED setting
Personalizing your Roku experience
- How to manage ad preferences|Manage ad preferences
- How to turn Guest Mode on and off on your Roku streaming device|Let visitors sign in with Guest Mode
- How to update the name and location of your Roku device|Update the name of your device
- How to block content using parental controls|Restrict content with parental controls
- How to change the screensaver on your Roku® streaming device|Change the screensaver
- How to change the theme pack to adjust the look of the Roku® interface|Change the theme pack
Exploring Roku products
- Getting to know your Roku Streambar SE|Learn about Streambar SE
- Getting to know your Roku Home Monitoring System SE|Learn about your home monitoring system
- Getting to know your Roku TV Wireless Soundbar|Learn about Roku TV Wireless Soundbar
- Getting to know your Roku TV system|Learn about your TV
- Getting to know your Roku Smart Home camera|Learn about smart home cameras
- Getting to know your Roku Video Doorbell and Chime SE|Learn about video doorbells
Audio devices
Roku Streambars
- How to set up your Roku Streambar|Set up your Streambar
- How to set up your Roku Streambar Pro or Roku Smart Soundbar|Set up your Streambar Pro
- How to set up your Roku Streambar SE|Set up your Streambar SE
- How to enable HDMI-CEC and ARC on your TV|Configure HDMI settings on your TV
- Why can I not control my TV after installing my Roku Streambar or smart soundbar?|No TV control after installation
- How to use a game console or Blu-ray player with your Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar|Connect a game console
Roku Wireless Speakers
- How to set up your Roku wireless speakers|Set up your wireless speakers
- How to resolve issues pairing your Roku wireless speakers|Fix a speaker pairing issue
- How to resolve audio playback issues on your Roku wireless speakers|Fix a sound issue with wireless speakers
- How to mount your Roku® wireless speakers|Speaker mounting tips
- What is the best placement for my Roku wireless speakers?|Optimal speaker placement
Roku Subwoofers
Using your Roku audio device
- How to change sound settings on your Roku audio device|Learn about sound modes
- How to factory reset your Roku wireless audio device|Factory reset your wireless audio device
- How to set up a Roku surround sound system|Build a Roku surround sound system
- Why is there a delay with video game play when I connect Roku® wireless audio device to my Roku TV™?|Fix video lag with game mode
- How to mount your Roku Streambar SE, Roku Streambar, or Roku TV Wireless Soundbar|Mount your Streambar or Wireless Soundbar
- How to switch audio from your Roku® wireless audio device to another sound system|Switch audio to another sound system
Roku TV Wireless Soundbar
- How to set up your Roku TV Wireless Soundbar|Set up your wireless soundbar
- How to resolve issues pairing your Roku TV Wireless Soundbar|Fix a soundbar pairing issue
- How to resolve audio playback issues on your Roku TV Wireless Soundbar|Fix a sound issue with your wireless soundbar
- Where to get support for your Roku TV Wireless Soundbar|Get support for your Roku TV Wireless Soundbar
Roku TV Ready devices
- How to set up your Roku TV Ready soundbar|Set up your Roku TV Ready soundbar
- How to adjust sound settings on your Roku TV Ready™ soundbar|Adjust sound settings on your Roku TV Ready soundbar
- Why is there no sound on my Roku TV Ready™ soundbar?|No sound on your Roku TV Ready soundbar
- Why is my Roku TV remote not controlling my Roku TV Ready soundbar?|Remote not controlling soundbar
- Why is a sound mode for my Roku TV Ready™ soundbar missing?|Sound mode is missing
- Why do I see “Soundbar not Roku certified” on my Roku TV™?|Why do I see "Soundbar not Roku certified"?
Smart home devices
Smart home app
- Use the Smart Home Web View to view and manage Roku cameras|Smart Home Web App for Roku cameras
- How to install the Roku Smart Home mobile app|Install the Roku Smart Home mobile app
- How to fix Roku Smart Home device offline issues|Fix offline smart home device issues
- Why is my Roku Smart Home device not connecting to the app during setup?|Smart home device not found during setup
- Why can I not change device settings in the Roku Smart Home app?|Cannot change device settings in the Home app
- How to fix error "The app isn't compatible with your device" in the Roku Smart Home mobile app|Fix error "The app isn't compatible with your device"
Using your smart home devices
- How to use rules to automate your Roku Smart Home devices|Use rules to automate your smart home devices
- How to change Wi-Fi settings on your Roku Smart Home device|Change Wi-Fi settings on your smart home device
- How to update the software on your Roku Smart Home device|Update the software on your smart home devices
- How to fix Roku Smart Home device software update issues|Fix smart home device software update issues
- Understanding the status light on your Roku Smart Home device|Understanding the status light on your smart home device
- How to fix smart home device issues after firmware update|Fix device issues after firmware update
Home monitoring system
- How to set up your Roku Home Monitoring System SE|Set up your Roku Home Monitoring System SE
- How to configure Roku Home Monitoring System notifications|Change Roku Home Monitoring System notifications
- How to turn your Roku Home Monitoring System alarm modes on and off|Turn monitoring alarm modes on and off
- How to change your Roku Home Monitoring System PIN|Change your home monitoring system PIN
- How to add accessories to your Roku Home Monitoring System SE|Add accessories to your home monitoring system
- How to create a monitoring schedule with home monitoring rules|Create a monitoring schedule
Cameras & doorbells
- How to set up your Roku Indoor Camera (Model CS1000R)|Set up your Indoor Camera
- How to set up your Roku Outdoor Wired Camera (Model CW20005)|Set up your Outdoor Wired Camera SE
- Use Camera Carousel view to cycle through Roku Smart Home video feeds|Camera Carousel
- How to view a Roku Smart Home camera live feed while streaming content (Picture in Picture)|View Roku camera feed while streaming
- What to do if your Roku Smart Home Camera or Video Doorbell will not power on|Fix camera or video doorbell power issues
- What is the Roku Cameras app?|Learn about the Roku Cameras app
Lights & power
- What to do if your Smart Bulb, Smart Light Strip, or Smart Plug does not power on|Fix light bulb, light strip, or smart plug power issues
- How to set up your Roku Smart Light Strip SE or Roku Smart Light Strip+ SE|Set up your Smart Light Strip SE or Smart Light Strip+ SE
- How to use Roku Smart Light Strip+ SE individual section control|Use light strip section control
- How to set up your Roku Smart Bulb SE|Set up your Smart Bulb SE
- How to set up your Roku Indoor Smart Plug SE|Set up your Indoor Smart Plug SE
- How to set up your Roku Outdoor Smart Plug SE|Set up your Outdoor Smart Plug SE
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