What is ROKUcare Service?

ROKUcare is designed to provide a convenient single stop for your support needs that complements our available support resources.  ROKUcare provides installation and troubleshooting support for the configuration of Roku players in a home environment.  Give our experts a call, they are ready when you are. 

ROKUcare Support Services: 855-766-2988
Available: 24 hours a day, 7 days a week

ROKUcare Features:

  • Friendly and knowledgeable Roku Streaming Professionals
  • Dedicated support access; toll-free phone number and email
  • Ready when you are – available 24/7
  • Coverage for up to 2 years from original purchase date


RokuCare offers these options:

Extended Warranty

Extend your coverage to two years from your original purchase date.  This is total care for your Roku streaming player. Includes dedicated free phone support, free hardware coverage, and free shipping on returns for 2 years from initial date of purchase. Depending on your Roku Streaming Player model and/or your warranty status, RokuCare Extended Warranty is available up to the end of the original product warranty period.

Affordably priced, just $19.99 for this added peace of mind.

Extended warranty is not available to Roku Express. To get support for Roku Express, use the resources created especially for this model, at go.roku.com/express

Per-Incident Support

If you are outside the original product warranty and not covered by RokuCare Extended Warranty, you can still get great support by phone with Per-Incident Service,  Friendly expert staff are ready to assist!

Just $9.99 for a single incident!

The legal stuff
Click here for the ROKUcare Terms and Conditions.
Click here for the Roku Extended Hardware Warranty Terms and conditions.

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