Troubleshoot Roku Smart Home Camera battery life|Fix camera battery issues

If your Roku Smart Home Camera or Battery Camera Plus battery is draining faster than expected or isn’t holding a charge, there are a few ways to improve its performance. Read more to learn how to extend your battery's life.

Charging Your Camera

  1. Use the USB cable that came with your device.
  2. Plug it firmly into your camera and into a known good power source that provides 5V/2A.
  3. Make sure the status light turns on.
  4. When it's solid green, your device is fully charged.

How to check the camera battery level

  1. Open the Roku Smart Home App and select the camera you want to check
  2. Click Settings settings icon in Roku Smart Home mobile app then go to Device Info > Battery Usage
  3. View tips on maximizing battery lift by navigating to Settings > Battery

Causes of battery drain

Too many motion events

Each time your Roku device detects motion or records a video, it consumes battery power. A high number of these events can drain your battery faster. 

Solution

  • Reduce detection sensitivity: Lower the camera’s detection sensitivity to motion.
  • Avoid high-traffic areas: Point you camera away from roads, sidewalks, or swaying branches, which can trigger event recording. Get tips on how camera placement can help save battery life.
  • Set a detection zone: Choose areas of the camera’s view where motion can be ignored.

Poor Wi-Fi signal

If your Roku camera frequently disconnects and reconnects due to a weak Wi-Fi signal, it consumes more battery power.

Solution

  • Relocate router: Move your router closer to the device or use a Wi-Fi extender to improve signal strength.
  • Troubleshoot Wi-Fi: Learn more about troubleshooting your camera's Wi-Fi.

Camera is too active

Your camera may be continuously recording long events without your knowledge, leading to faster battery drain.

Solution

  • Increase recording cooldown: Increase how long the camera rests between recordings.
  • Reduce video length: Lower the maximum length of recordings to reduce the time your camera is active.

Overcharging Batteries

Overcharging can reduce your camera battery's efficiency, causing it to drain more quickly and take longer to recharge.

Solution

  • Stop charging before 100%: Try unplugging your camera from charging when the battery reaches about 90%.
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