Featured Topics
Wi-Fi & connectivity
Network
- How to connect your Roku streaming device to the internet|Connect to Wi-Fi
- Why won't my Roku streaming device connect to Wi-Fi?|Fix Wi-Fi issues
- How to improve the Wi-Fi or wireless internet connection to your Roku streaming device|Improve your Wi-Fi
- How to check the connection on your Roku streaming device|Check your network connection
- What should I do if I cannot connect to my home network or the internet?
- How to find your wireless network name and password
Bluetooth
Remote controls
Setup
- How to set up and pair your Roku voice remote|Pair your voice remote
- What type of remote does my Roku device use?|Identify your remote
- How to set up your Roku voice remote to control your TV|Set up TV controls
- How to set up a cable, satellite, or universal remote to control your Roku TV system|Universal remote codes for Roku TV systems
- General battery handling and disposal
Troubleshooting
- Fix your Roku remote (simple or voice)
- How do I resolve problems with my Roku IR (infrared) remote?
- Why is my Roku voice remote not controlling power and volume on my TV?|Power & volume buttons not working
- Why are remote control button presses missed by my Roku® streaming player?
- How do I prevent the remote for another device from inadvertently controlling my Roku TV™?
Features
Channels & viewing
Managing channels
- How do I add channels to my Roku® streaming device?
- How do I remove channels from my Roku® streaming device?
- How do I use the Roku Channel Store to access my favorite movies, TV shows and more?
- How to get The Roku Channel|Get The Roku Channel
- How do I manage channels using the Roku® mobile app?
- How to move apps on your Roku® streaming device|Move an app
Finding movies & TV shows
- How do I find free movies and TV shows?|Watch TV and movies for free
- How do I use the Apple TV channel on my Roku streaming device?|Watch Apple TV
- How do I find TV schedules using Smart Guide on my Roku TV™?
- How do I find movies and TV shows using Roku Search?
- How to find 4K and 4K HDR movies and TV shows
- How to save movies and TV shows using Save List|Save movies and TV shows
Solving playback issues
- What to do if you see an “HDCP Error Detected” message or a purple screen|Fix an HDCP error
- Issues playing shows and movies on your Roku device|Issues playing content
- Why is a channel no longer available on my Roku® streaming device?|A channel is missing
- How to fix Apple TV sign-in errors and video playback issues on your Roku streaming device|Fix Apple TV errors and issues
- Why is HDCP 2.2 important to playing 4K or 4K HDR content?
- What settings to adjust to play 4K Ultra HD and HDR content at 60fps|Adjustments for 4K & HDR at 60fps
Account, payments & subscriptions
Payments & charges
- How do I remove the payment method if my Roku® streaming device is lost or stolen?
- Why does Roku ask for a payment method?|Payment method in your Roku account
- How do I update the payment method for my Roku account?|Update your payment method
- How to view your Roku purchase history and charges to your account|Review Roku purchase history
- If there's a charge you don't recognize on your Roku account|Review unrecognized charges
Managing subscriptions
Email, passwords & PIN
- How to create, change, or remove your Roku PIN|Create, change, or remove your Roku PIN
- How to access your Roku account if you forgot your email address or password|Recover your email or password
- How to change your password or email for your Roku account|Change your password or email
- How to create a strong, unique password for your Roku account |Create a strong, unique password
- How to sign in with two-step verification |Sign in with two-step verification
- Why was a purchase allowed without my Roku account PIN (Personal Identification Number)?
Account setup
Device issues
Setup & installation
- How to system restart your Roku streaming device|System restart your streaming device
- Factory reset your Roku TV, player, or projector|Factory reset your Roku TV, player, or projector
- Fix a Roku TV that has a black screen|No picture on your TV
- What to do if you do not hear sound from your Roku® streaming player|No sound from your player
- What to do if the red light is on or you see a “Your device is overheating” message|Fix an overheating issue
- Why does my Roku® streaming player not recognize my external USB drive?
Power
- What to do if the red light is flashing, or you see a "low-power" warning|Fix a low-power issue
- What to do if your Roku streaming player will not power on|Your player will not power on
- Can I power my Roku® streaming player on or off?|Can a player power on or off?
- Why does my Roku® streaming player restart every time I turn on my TV?|Player restarts when TV turns on
Software & services
- How to update the software on your Roku streaming device|Update the software on your streaming device
- How to fix Roku streaming device update problems|Fix streaming device update problems
- My Roku TV keeps restarting or is stuck on the logo screen|Roku TV keeps restarting
- How to use USB to update your unconnected Roku TV system|Update your Roku TV system with USB
Warranty & returns
Roku setup
Roku streaming player setup
- How to set up your Roku Streaming Stick or Streaming Stick Plus|Set up Streaming Stick or Streaming Stick Plus
- How to set up your Roku streaming player or Streaming Stick (any model)|General setup instructions (for any model)
- How to set up your Roku Express|Set up your Express
- How to set up your Roku Express 4K|Set up your Express 4K
- How do I set up my Roku® Premiere?|Set up Premiere
- How do I set up my Roku® Streaming Stick®+?|Set up Streaming Stick+
Roku TV setup
- Which gaming consoles are compatible with my Roku TV™?|Gaming consoles compatible with your Roku TV
- Fix a Roku TV that will not power on or has no picture|Fix a Roku TV that will not power on
- How to set up your Roku TV|Set up a Roku TV
- How do I connect a surround sound system to my Roku TV™?
- Where to get support for your Roku TV|Get manufacturer support for your Roku TV
- How do I know if I have a Roku TV™?
Activating your Roku
- How to activate or link your Roku streaming device|Activate your streaming device
- How do I resolve an issue when activating or linking my Roku® streaming device?
- Why is a payment method required when creating a Roku account?|Why is a payment method needed?
- How do I add a Roku® streaming device to my Roku account?
- How do I remove a Roku® streaming device from my Roku account?
- How to protect yourself from activation and technical support scams|Protect yourself from scams
Roku mobile app
- Fix issues with the Roku mobile app|Fix Roku mobile app
- How to connect your phone to a Roku streaming device with the Roku mobile app|Connect your phone to a Roku TV system or streaming player
- How to install the Roku mobile app|Install the Roku mobile app
- How to use headphones with the Roku® mobile app for private listening|Use headphones with the mobile app for private listening
- How to use the Roku mobile app to control your Roku streaming device without a remote|Roku remote on your phone
- Can my Roku® streaming device be controlled using an app?
Roku features
Sharing your content
- How to use AirPlay and HomeKit with your Roku streaming device|Screen mirror your Apple device with AirPlay
- How to screen mirror from your phone, tablet, or computer to your Roku streaming device|Screen mirror your phone, tablet, or computer
- How do I cast apps like YouTube or Netflix from my phone to my TV?
- Ways to display media from your phone on your TV using a Roku® streaming device|Share media from your phone
- How do I use Roku Media Player to play my videos, music and photos?
- How to use Guest Mode on a Roku streaming device|Use Guest Mode as a Guest
Roku Voice
- How to use voice to search and control your Roku® device|Voice search & control instructions
- What voice commands can I use with my Roku streaming device?|Voice command examples for streaming devices
- How do I use Amazon Alexa to control my Roku® streaming device?
- How to use Google to control your Roku streaming device|Control your streaming devices with Google
- Can I use a voice remote with my Roku streaming device?|Roku Voice requirements
- How to change the default media apps your Roku® device launches for voice requests
Accessibility
Roku TV features
- How to watch free shows and movies with Freely|Watch free shows and movies with Freely
- How to improve image quality using picture modes on your Roku TV system|Improve image quality with picture modes
- How to use Expert Picture Settings to adjust your Roku TV system|Expert Picture Settings for Roku TV system
- How do I pause live television on my Roku TV™?
- How to keep audio playing while your Roku TV screen is turned off|Listen to music with the screen off
- How do I use Freeview Play on my Roku TV?|Watch shows and movies with Freeview
More from your Roku
- How to use Backdrops on your Roku streaming devices|Using Backdrops on Roku devices
- How do I increase memory with a micro SD card?
- How do I turn off the standby LED on my Roku® device?
- How to play games through Netflix on your Roku streaming device|Play Netflix Games on TV
- Does my Roku® device have an internet web browser?|Can I browse the internet?
- How to manage volume levels on your Roku streaming device|Manage volume levels
Personalizing your Roku
- How to manage ad preferences|Manage ad preferences
- How to turn Guest Mode on and off on your Roku streaming device|Let visitors sign in with Guest Mode
- How do I rename a Roku® streaming device?
- Set parental controls|Set parental controls
- How to change the screensaver on your Roku® streaming device
- How to adjust the look of the Roku interface by choosing a theme
Exploring Roku products
- Getting to know your Roku Streaming Stick, Stick Plus|Learn about Streaming Stick 4K/4K+
- Getting to know your Roku Express|Learn about Express
- Getting to know your Roku Express 4K|Learn about Express 4K
- Getting to know your Roku® Premiere
- Getting to know your Roku® Streaming Stick®+
- Getting to know your Roku Streaming Stick 4K|Learn about Streaming Stick 4K
Audio devices
Roku Streambars
- How to set up your Roku Streambar|Set up your Streambar
- How to enable HDMI-CEC and ARC on your TV
- Why can I not control my TV after installing my Roku® Streambar®?|No TV control after installation
- How do I use a game console or Blu-ray™ player with my Roku® Streambar®?
- Why is sound from my Roku® Streambar® out of sync with the picture?
- How do I switch audio sources on my Roku® Streambar®?
Using your Roku audio device
Roku TV Ready devices
- How to set up your Roku TV Ready™ soundbar|Set up your Roku TV Ready soundbar
- How to adjust sound settings on your Roku TV Ready™ soundbar|Adjust sound settings on your Roku TV Ready soundbar
- Why is there no sound on my Roku TV Ready™ soundbar?
- Why is my Roku TV remote not controlling my Roku TV Ready soundbar?|Remote not controlling soundbar
- Why is a sound mode for my Roku TV Ready™ soundbar missing?|Sound mode is missing
- Why do I see “Soundbar not Roku certified” on my Roku TV™?|Why do I see "Soundbar not Roku certified"?
⛔ Blocks
Content Block Articles
- HDMICableNote
- VoiceCommandTips
- ManufacturerHDRSteps
- BTCapableRokuDevices
- RTVRSoundModesIntro
- RokuTVManualSoftwareCheck