Payments & charges

• How do I remove the payment method if my Roku® streaming device is lost or stolen?
• Why does Roku ask for a payment method?|Payment method in your Roku account
• How do I update the payment method for my Roku account?|Update your payment method
• How to view your Roku purchase history and charges to your account|Review Roku purchase history
• If there's a charge you don't recognize on your Roku account|Review unrecognized charges

Managing subscriptions

• Manage or cancel a subscriptions through Roku|Manage or cancel subscriptions
• How do I resubscribe if a channel subscription did not renew?
• Why does the promotion code for my special offer not work?
• Unsubscribe from Roku marketing emails|Unsubscribe from marketing emails

Email, passwords & PIN

• How to create, change, or remove your Roku PIN|Create, change, or remove your Roku PIN
• How to access your Roku account if you forgot your email address or password|Recover your email or password
• How to change your password or email for your Roku account|Change your password or email
• How to create a strong, unique password for your Roku account |Create a strong, unique password
• How to sign in with two-step verification |Sign in with two-step verification
• Why was a purchase allowed without my Roku account PIN (Personal Identification Number)?

See all 7 articles

Account setup

• How to create a Roku account|Create a Roku account
• Manage and use your Roku account|Manage and use your Roku account
• How to keep your Roku account secure|Keep your account secure
• How do I close my Roku account?
• What to do if your Roku® streaming player is lost or stolen