
This portion of the setup article applies only to your Roku® Streambar® Pro, Roku Smart Soundbar, or onn. ™ • Roku Smart Soundbar if it is connected to a non-Roku TV. After connections are made and your Streambar or soundbar powers on, make sure the correct input is selected on your TV (the input to which your Streambar or soundbar is connected) and proceed with the on-screen setup process. This article explains what to expect during the complete process and provides suggestions for issues you may encounter.
If your Streambar or soundbar is connected to a Roku TV™, you may be able to complete the automatic setup process. Return to the article below for details.
Setup checklist
Before you continue, make sure your Streambar or soundbar is ready by checking the following items:
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Is it plugged into a power outlet? - When your Streambar or soundbar is powered on, the status LED on the front of the device will be illuminated. If it is not, make sure the included power cable is firmly attached and you are using a working wall outlet or extension cable.
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Is it connected to the HDMI port labeled ARC? - To simplify the setup and use of your Streambar or soundbar, we recommend using the HDMI port on your TV labeled ARC. This single connection transmits both video from your Streambar or soundbar to your TV, and audio from your TV and connected devices (Blu-ray™ player, game console) to your Streambar or soundbar. If you do not use the HDMI port labeled ARC, you need to connect the included optical cable to get audio from your TV and connected devices to your Streambar or soundbar.
- Note: When using an optical cable, be sure to remove the protective plastic cap from each end of the cable before inserting the connectors. Failing to do so may result in a faulty connection, or damage to the cable or optical port.
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Is ARC and CEC enabled on your TV? - It is important you check the settings on your TV since CEC and ARC may be disabled by default. For help, review the detailed article describing how several popular TV brands go about enabling ARC and CEC.
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Is your TV switched to the correct input? - Make sure the input to which your Streambar or soundbar is connected to is selected on your TV. After a moment, you should see the Roku logo on your TV screen followed by an initial setup screen. Help is available if you do not see video on your TV.
If you have questions about any of the steps described above, return to the initial portion of the setup article for your Streambar or soundbar to review additional details.
Set up your remote
Before you continue with the setup process, you need to insert fresh matching batteries into your Roku remote. Getting your remote ready from there varies depending on your Streambar or soundbar.
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Roku Streambar Pro or Roku Smart Soundbar: After you insert batteries correctly, your Streambar or soundbar will detect your Roku voice remote and begin pairing, or the process of establishing a direct wireless connection. When the process completes, your voice remote is ready to use. Keep in mind that your Roku voice remote does not need to be pointed at your Streambar or soundbar. You can literally aim it in any direction when pressing buttons. If your Streambar or soundbar is not pairing with your remote, learn how to fix your Roku remote.
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onn. • Roku Smart Soundbar: After inserting batteries correctly, your Roku simple remote is ready for you to control your onn. • Roku Smart Soundbar. Keep in mind, you must point your remote at the front of your soundbar when pressing buttons. If button presses are unresponsive, or they respond erratically, learn what to check when resolving problems with a Roku simple remote.
Connect to the internet
If you are using a wired network, connect a network cable to a compatible Ethernet adapter (that is plugged into the micro USB port on your Streambar or soundbar) and select Wired. Otherwise, select Wireless and use the guidelines below to set up the wireless connection.
Choose your wireless network from the list of available networks and enter your password. This is often the same network you use to connect your computer or smartphone to the internet. If you do not see your network, select Scan again to see all networks. For more assistance, see help finding your wireless network and password.
If you want to see your password as you type, choose Show password. This can help prevent entering the wrong password. Remember, passwords are case-sensitive. Use the shift button
on the on-screen keyboard to enter a capital letter.
Once you enter your password and select Connect, your device will automatically connect to the internet. Alternatively, you can get more help if you are unable to connect to your wireless network.
Why is there no sound on my TV's speakers or my existing audio system when streaming?
When streaming your favorite entertainment on the built-in streaming player, you will only hear sound coming from your Streambar or soundbar. You will not hear any sound on the speakers built into your TV or an existing audio system.
Why do I not see 4K and/or HDR movies and TV shows?
If you plan to stream 4K and/or HDR content with your Streambar or soundbar, make sure you have the following:
- Compatible 4K TV, or HDR TV with an available HDMI input that supports HDCP 2.2.
- Note: If the HDMI port labeled ARC on your TV does not support HDCP 2.2, any 4K and/or HDR content you stream on this connection will output in a lower resolution (e.g., 720p, 1080p). To view 4K and/or HDR content in full resolution, connect your Streambar or soundbar to an HDMI port on your TV that supports HDCP 2.2. To hear audio from your TV's tuner and devices connected to your TV, connect the included optical cable to the optical input on your TV, sometimes labeled "Digital audio out" or "Digital output".
- Good internet connection with enough bandwidth to stream 4K and/or HDR (up to 25 Mbps may be needed)
- Streaming service like Netflix with a plan that supports streaming in 4K and/or HDR
- Premium High Speed HDMI Cable (*included with your Streambar or soundbar)
- Note: Additional HDMI cables can be purchased from the Roku accessories store.
For more details, you can read about setting up your Roku player for 4K or setting up your Roku player for HDR.