Solving playback issues
- What to do if you see an “HDCP Error Detected” message or a purple screen|Fix an HDCP error
- Issues playing shows and movies on your Roku device|Issues playing content
- Why is a channel no longer available on my Roku® streaming device?|A channel is missing
- How to fix Apple TV sign-in errors and video playback issues on your Roku streaming device|Fix Apple TV errors and issues
- Why is HDCP 2.2 important to playing 4K content?
- What settings to adjust to play 4K Ultra HD and HDR content at 60fps|Adjustments for 4K & HDR at 60fps
- Why does my TV switch to a different device when trying to use my Roku streaming player?|TV switches to a different device
- Why is 4K Dolby Vision not working on my Roku streaming player?|Dolby Vision is not working
- How to fix "Can't run app" and "Insufficient memory" error messages|Fix a "Can't run app" error
- Why can I not find Spotify in the Roku Channel Store?
- What to do if you cannot stream Netflix 4K Ultra HD content|Cannot stream Netflix 4K content
- What to do if Live TV Pause buffer is lost when resuming from screensaver
- What to do if video is blocky or black while using Live TV Pause