Account, payments & subscriptions
Account credentials and access issues, purchase controls, payment methods billing/charges, and Roku.com orders.
Payments & charges
- Why does Roku ask for a payment method?|Payment method in your Roku account
- How to update Roku® Pay and change your Roku account payment method|Update your payment method
- How to view your Roku purchase history and charges to your account|Review Roku purchase history
- If there's a charge you don't recognize on your Roku account|Review unrecognized charges
- Why do I see a $1.00 charge on my credit or debit card?|$1.00 charge on your credit card
Managing subscriptions
Email, passwords & PIN
- How to create, change, or remove your Roku PIN|Create, change, or remove your Roku PIN
- How to access your Roku account if you forgot your email address or password|Recover your email or password
- How to change your password or email for your Roku account|Change your password or email
- How to create a strong, unique password for your Roku account |Create a strong, unique password
- How to use two-step verification to sign in to your Roku account|Sign in with two-step verification