Device issues – Roku Support

Device issues

Hardware issues, problems with turning on or updating devices, factory reset, how to return/exchange a device.

Setup & installation

How to system restart your Roku streaming device|System restart your streaming device
Factory reset your Roku TV, player, or projector|Factory reset your Roku TV, player, or projector

Software & services

How to update the software on your Roku streaming device|Update the software on your streaming device
How to fix Roku streaming device update problems|Fix streaming device update problems

Warranty & returns

How to find the serial number or device ID for your Roku® device|Find your serial number or device ID

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