What to do if you see the "Low signal strength" message

Background

Your Roku® streaming player provides you with access to stream video and music from the internet. For this to work, you need a good network connection from your router to the Roku player. When a poor connection exists, your Roku player will detect low signal strength and you may experience video playback issues.

Low signal strength message

If your Roku streaming player detects low signal strength, you will see one of the following messages:

 

What should I do?

Review the tips for improving the wireless connection to your Roku streaming device.

If you have a Roku® Streaming Stick® and continue to see the “Low signal strength” message after reviewing the tips, you can try moving the Streaming Stick away from your TV, using a free HDMI extender cable.  

  • Note: The Roku Streaming Stick+ connects to the network via advanced wireless receiver. Using an HDMI extender will not improve the wireless signal strength.

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