How to set up your Roku® Streaming Stick®



The Roku Streaming Stick (model: 3800) supports resolutions up to 1080p Full HD and ships with an Enhanced “point-anywhere” remote with TV power and volume buttons, and voice search. This article describes the product in more detail and outlines the setup steps.

  • Notes:

    • The power connector is located on the end of the Roku Streaming Stick (see below). If the power connector is located on the side of your device, you have a Roku Streaming Stick and it requires a specific set of instructions for setup.
    • The Roku Streaming Stick model 3800 is 50% more powerful and replaces the Roku Streaming Stick model 3600 and model 3500 (purple). The same steps can be used to set up all models.

Will the Roku Streaming Stick work with my TV?

The Roku Streaming Stick will work for any television with an HDMI® connection and connects directly to the TV's HDMI® port.

If your Roku Streaming Stick will not fit in your TV's HDMI® port, then you may wish to get a free HDMI extender cable.

  • Note: The “Roku Ready” version of the Roku Streaming Stick (model 3400/3420) connects to the MHL port of your Roku Ready television or other type of compliant device (e.g. Blu-Ray™ player).

Setting up your Roku Streaming Stick

Going through Guided Setup

  1. Choose a language
    • The first screen you see will allow you to choose a language. All text and dialog within the Roku application will be displayed in the selected language.
    • Scroll up and down the list and press the OK button OK on your Roku remote to choose a language.

      • Note: It is the responsibility of the channel publisher to translate their channel and some channels may not support your chosen language.
  1. Connect your Roku Streaming Stick to your network and the internet
      • Choose your wireless network from the list of available networks and enter your password. This is most often the same network you use to connect your computer or smartphone to the internet. If you do not see your network, select Scan again to see all networks. For more assistance, see  help finding your wireless network and password.
      • If you want to see your password as you type, choose Show password. This can help prevent entering the wrong password. Remember, passwords are case-sensitive. Use the shift button shift key on the on-screen keyboard to enter a capital letter.
      • Once you have entered your password and selected Connect, your Roku Streaming Stick will automatically connect to the internet. Alternatively, you can get more help if you are unable to connect to your wireless network.
  1. Wait for your Roku Streaming Stick to download the latest software
      • Once connected to the internet, your Roku Streaming Stick will download the latest version of Roku OS software and then reboot.
  1. Set the display type
      • Select Set display type and let your Roku Streaming Stick auto detect the best display resolution so you don’t have to manually configure the settings. To change the display type at a later time, go to Settings > Display type.
  1. Set up your Roku Enhanced remote to control your TV
    • Select Check remote settings to automatically set up your Roku Enhanced remote to control the power and volume for your TV. If you prefer, you can set up your remote at any time from the settings menu. Go to Settings > Remote > Set up remote for TV control

      • This step only appears if you are using a Roku Enhanced Remote with TV power and volume buttons. Roku Streaming Stick model 3800 includes this remote.
      • With some TV models, your Roku Enhanced remote may only be able to control the volume, and not the power on/off.
  1. Create a Roku account and activate your Roku Streaming Stick
      • In order to activate your Roku Streaming Stick, it must be linked to a Roku account. Your Roku account keeps track of which Roku devices you own and allows you to add free and purchase channels from the Roku Channel Store.

        • Note: There is NEVER a charge to create a Roku account.

      • Instructions for activating your Roku Streaming Stick will be displayed on your TV, including an activation code; e.g. “XCV5TG”. You will be required to visit on your computer or smartphone, enter the code and follow the instructions to activate your Roku Streaming Stick.

  1. You are done!
    Once you have completed all the activation steps, your Roku Streaming Stick will be ready to use.

Tips: You can personalize your Roku Streaming Stick by changing your theme or screensaver. You can use the Roku Channel Store to add new streaming channels, games, themes, screensavers, and other apps.

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