What type of remote control does my Roku® streaming device use?

Background

Depending on which Roku streaming player or Roku TV you own, you will have one of the following types of remote control:

  • Standard IR remote
  • Enhanced “point-anywhere” remote

You can use the product comparison chart to learn what features are included with the remotes for the current lineup of Roku streaming players. If you already own a Roku streaming device, you can use the guidelines below to help determine what type remote you own.

You can purchase a new remote for your Roku streaming player on the Roku accessories store. Take note if your Roku player is listed as a supported device before making a purchase.

Standard IR remote

Standard IR remotes use invisible Infra-Red (IR) light to transmit remote key presses. For IR remotes to operate reliably they must be pointed directly at the Roku device and there must be nothing that could block the signal from travelling from the remote to the front of the Roku device (where the IR receiver is located).

To confirm you have a standard IR remote, open the battery compartment and look for the absence of a pairing button (see below).

Enhanced “point-anywhere” remote

Enhanced “point-anywhere” remotes connect over a wireless network and do not need to be pointed directly at the Roku device to work.

During initial setup, “point-anywhere” remotes try to establish a connection with your Roku device; this process is called “pairing”. If you have a Roku Enhanced Remote, you will see a message like the one below when you are setting up your Roku device.

After a moment, remote pairing should complete successfully. If you encounter issues pairing your Roku Enhanced Remote, review the remote troubleshooting suggestions.

If you are not sure whether you have an Enhanced “point-anywhere” remote, open the battery compartment and check to see if there is a “pairing” button:

There are a few more things to consider when trying to determine if you have a Roku Enhanced Remote:

  • Do you own a Roku® Streaming Stick®? A Roku Enhanced “point-anywhere” Remote is included with all Streaming Sticks considering they are typically installed out of sight (e.g., behind your TV).
  • Does your remote support voice? If you issue voice commands to your remote to search and control your Roku streaming device, you have a Roku Enhanced Remote.
  • Does your remote have a built-in headphone jack? If you connect headphones to your remote for private listening, you have a Roku Enhanced Remote.

Enhanced remote with buttons for TV power & volume

Select Roku players include a Roku Enhanced Remote that has TV power & volume buttons you can set up to control your TV. To determine if you have this type of remote, look for a power button on the face of the remote, and volume buttons on the side.

Was this article helpful?
13 out of 32 found this helpful
Have more questions? Submit a request