How to enable closed captioning

Turning closed captions on or off

Closed captions are not visible until activated. For some service providers, closed captions are activated from within the channel. The closed captioning settings available on your Roku® streaming device have no effect on the content from these service providers. See a list of a few common channels at the bottom of this article.

For many channels, closed captions can be activated from the settings of your Roku device.

  1. Press the Home button home on your Roku remote.
  2. Scroll up or down and select Settings.
  3. To open the captions menu, select Accessibility. If Accessibility is not listed, select Captions.
  4. Select Captions mode and choose when captions appear.
    • Off – captions never appear
    • On – captions always appear (when available from the service provider). When service providers use their own settings, closed captions are activated within their channel.
    • On replay – captions appear only after pressing the Replay button replay button on your Roku remote (with content that supports instant replay)
    • When mute – captions appear only when volume is muted. Note: this is not available on all Roku devices.

Customizing closed captions

For channels that use the closed captioning settings available on your Roku device, there are three style elements that can be customized – text, background and window.

  1. Press the Home button home on your Roku remote.
  2. Scroll up or down and select Settings.
  3. To open the style menu, select Accessibility and then Caption style. If Accessibility is not listed, select Captions.
  4. Adjust each style element. A preview appears with an example of the changes.
    • Text – style (font) / edge effect / size / color / opacity
    • Background – color / opacity
    • Window – color / opacity

Using closed captions during playback

For channels that use the closed captioning settings available on your Roku device, closed captions can often be turned on or off during playback.

Note: Not all channels make this feature available.

  1. After playback begins, press the Star button star on your Roku remote to open the Options menu.
  2. Scroll up or down and locate Closed captioning.
  3. Use the left or right button on your remote and choose when captions appear.
    • Off – captions never appear
    • On – captions always appear (when available from the service provider). When service providers use their settings, closed captions are activated within their channel.
    • On replay – captions appear only after pressing the Replay button replay button on your Roku remote (with content that supports instant replay)
    • On mute – captions appear only when volume is muted. Note: this is not available on all Roku devices.

When closed captions are turned on or off during playback, the setting is retained for future programs.

Closed captioning on specific channels

Below you can find links to instructions for activating and customizing closed captions on some common channels.

Other accessibility features

Private Listening: Private listening allows you to listen via headphones using the Roku mobile app for iOS® and Android.

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