When connecting your Roku® streaming player or Roku TV™ to your home wireless network, you will need to select the name of the wireless network. The Roku device scans all available networks and presents a list that is ordered by the strength of the wireless signal.
The wireless network name, sometimes called the SSID, is either the default name that was set by your ISP or router manufacturer, or the name you chose when you set up your wireless network.
How to find your wireless network name
- Check to see which network your computer or mobile device is connected to. The Roku device will connect to the same network.
- If you do not see your network name on the list of available networks in the “Choose your Network” screen, select Scan again to see all networks. This will present a list of all networks that are available.
- If you cannot remember the name of your wireless network, go to the support sites for your internet service provider or router manufacturer. Also, sometimes the default name is listed on the bottom of the router.
How to get your wireless password
- Enter the same wireless password that you use to connect your computer or mobile device to your home network.
- If you have forgotten the password, go the support sites for your internet service provider or router manufacturer. They will be able to suggest the specific methods for their products to recover the password or reset it. Sometimes the default password is listed on the bottom of the router.
Tips for entering passwords
- Passwords are case sensitive – use the shift key on the on-screen keyboard to enter a capital letter.
- Select Show password or hide password on the password entry screen. This will allow you to view or hide your password as you enter it.